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Overview & Photos
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Amenities
About
Reviews
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Family Club at Grand Riviera Princess - All Inclusive

Riviera Maya - Playa Del Carmen
4.5-Star Hotel
8
Excellent
95 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.4/10
  • Very Clean
    Guests rate the cleanliness 8.8/10
8
Guest Rating
Cleanliness
8.8
Staff
8.3
Location
8.4
Top Amenities
  • Free Breakfast
  • Free Parking
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Fitness center
  • Hot tub/Whirlpool
  • Spa/sauna
Rooms

Family Club at Grand Riviera Princess - All Inclusive - Amenities

  • Free Breakfast
  • Free Parking
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Bathtub
  • Shower
  • Coffee/tea maker
  • Water sports
  • Children's playground
  • Shoeshine
  • Nightclub/DJ
  • bathrobes
  • fan
  • Table tennis
  • Darts
  • Private check-in/check-out
  • Water park
  • Wheelchair accessible
  • On-site parking
  • mini bar
  • kids club
  • outdoor pool
  • Poolside bar
  • telephone
  • kitchenware
  • clothes dryer
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Game Room

About

Hotel Features

Family Club at Grand Riviera Princess is set in Playa del Carmen, 3.1 mi from 5th Avenue. It features a spa, fitness center and water sports facilities. Guests can enjoy a meal at the restaurant or a drink at the bar and free WiFi is provided throughout the property. Free private parking is available on site. Rooms are equipped with a flat-screen TV and a terrace or balcony is featured in certain rooms. Every room is fitted with a private bathroom with a shower and some superior rooms have a spa bath or a hot tub. There is a 24-hour front desk and a hairdresser at the property. 28 de Julio Square is 4.3 mi from Family Club at Grand Riviera Princess, while ADO International Bus Station is 4.3 mi away. The nearest airport is Cozumel International Airport, 13 mi from the property. License Number(s): 01230083a5528

Guest Policies

Check-in
After 15:00
Check-out
Before 12:30
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Up to two children from 3 to 12 years are charged 25% of the room stay per night when using existing beds. There is no capacity for extra beds in the room. Please take note that we have a Municipality Tax of 1st guest: $34 MXN per room per night, 2nd guest $23 MXN per room per night, 3rd guest $17 MXN per room per night for all the bookings. This Tax will be paid directly at the property at the check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

8
  • Staff
    8.3
  • Cleanliness
    8.8
  • Location
    8.4
  • 10
    Exceptional
    Feb 12, 2026
    Lynne
    Family with young children
    I would probably stay some where else
    • What did you like most?
      Always fresh. We loved the variety from beverages to food.
    • Was there anything you didn't like?
      The bed (twin) were uncomfortable
  • 5
    Fair
    Feb 12, 2026
    Alondra
    Family with young children
    We didn’t know half the hotel was going to be under construction!
    • Was there anything you didn't like?
      Half of the hotel was being renovated! Also the first day there they had stands at night with people selling stuff. I picked up this small glass rose when i tried to put it down it went side ways and broke a leaf and the guy selling tells me there’s a repairing fee! He was very rude and said if i don’t pay it would stay in my conscious! I told him i sorry it was an accident. And he said well accidents have consequences! Which i understand but his approach was very rude towards me! I told another vendor what happened and he was surprised and said that wasn’t right! I mean at the end all he had to do is burn the glass together so it could stick back but we did pay his “ repairing fee!!

Location

Family Club at Grand Riviera Princess - All Inclusive
Playa Del Carmen, QR
8.4
Excellent
Location Score
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