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Overview & Photos
Rooms
Amenities
About
Reviews
Map

Hotel Grandis

Kota Kinabalu
4-Star Hotel
8.2
Excellent
94 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.2/10
  • Top Rated Location
    Guests rate the location 8.4/10
  • Very Clean
    Guests rate the cleanliness 8.7/10
8.2
Guest Rating
Cleanliness
8.7
Staff
8.8
Location
8.4
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Hotel Grandis - Amenities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Refrigerator
  • BBQ facilities
  • Wheelchair accessible
  • mini bar
  • indoor pool
  • outdoor pool
  • Poolside bar
  • vending machine
  • telephone
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Kitchen
  • Restaurant(s)
  • Closet
  • Daily Housekeeping
  • English
  • Malay
  • Convenience Store
  • Non-Smoking Rooms Available
  • Slippers
  • Open-air bath
  • taxi service
  • Pool with view
  • Kids' pool
  • Exterior Corridor
  • Carpeting

About

Hotel Features

Hotel Grandis provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers taxi and car hire amenities for your ease in navigating around Kota Kinabalu. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Hotel Grandis as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary preferences can savor a variety of culinary styles at Hotel Grandis, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines.Throughout the day, engage in the entertaining activities available at Hotel Grandis. Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Children below 12 years old are allowed to check in together with fully vaccinated parents but are not allowed to dine in the restaurants.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

8.2
  • Staff
    8.8
  • Cleanliness
    8.7
  • Location
    8.4
  • 8
    Very Good
    Apr 05, 2026
    Ernie
    Family with young children
    Location was great, breakfast was decent, spacious rooms. thats it. do not expect so much.
    • What did you like most?
      The rooms are spacious and comfortable — you won’t feel cramped at all. The location is excellent: just 200 meters from Jesselton Point, situated above a mall for convenient shopping, and within walking distance to many eateries. The Filipino Market is also nearby. Todak Waterfront is close by (though I wouldn’t particularly recommend it). For better food options, Senja Food Court is about a 2 km walk and worth the visit. You can easily find reasonably priced bike and car rentals in the area, which can be more cost-effective than relying on Grab for transportation. Overall, the location is superb and very convenient for exploring the city.
    • Was there anything you didn't like?
      Check-in took far too long. I had already requested a connecting room multiple times — through the booking app, via email to the property, and I even reconfirmed over the phone before arrival. Despite all that, we still had to wait more than 30 minutes at the counter while they tried to locate the rooms. I honestly don’t understand why it took so long, especially when the request had been communicated several times in advance. The staff seemed to just stare at the monitor without giving much explanation, which made the wait even more frustrating. It shouldn’t have been that complicated, especially for a pre-arranged request. To make matters worse, there was no comfortable seating while we waited. The only option was a long, hard wooden bench in front of the reception area, which was neither inviting nor suitable — especially after a long journey. A more comfortable waiting area and welcome drinks would have made the situation more manageable. Totally understand the lobby is small but make it a bit cozier and warm and welcoming. In addition, housekeeping standards were quite disappointing. i stayed for 5 days, some of the days they didnt make up the beds and room. Toiletries were not replenished, and the bathroom had stagnant water, indicating poor drainage and maintenance. These are basic expectations that should be consistently met in any hotel stay.
  • 8
    Very Good
    Apr 05, 2026
    Radomir
    Family with young children
    • What did you like most?
      Nice, clean hotel
    • Was there anything you didn't like?
      The pool could use an update

Location

Hotel Grandis
Kota Kinabalu, MY
8.4
Excellent
Location Score
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$92
per night
$99.97
including taxes & fees
$92
per night
including taxes & fees
  • Superior Double or Twin

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  • Deluxe Double or Twin

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    $92
    per night
    $99.97
    including taxes & fees
    $92
    per night
    including taxes & fees