Rooms
Sheraton Hefei Xinzhan Hotel - Amenities
- Free Parking
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- On-site parking
- indoor pool
- kids club
- kitchenware
- Accessible parking
- Concierge services
- Designated Smoking Area
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Restaurant(s)
- Daily Housekeeping
- English
- Happy Hour
- Non-Smoking Rooms Available
- Pool with view
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Staff trained in safety protocol
- Chinese [Mandarin]
- Food delivery
- balcony/terrace
- Car rental available
- Currency exchange service
- Daily disinfection
- Entertainment services
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
About
Hotel Features
Sheraton Hefei Xinzhan Hotel provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception amenities including concierge service and safety deposit boxes to ensure a comfortable stay for guests. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator and mini bar is conveniently available for your use. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at Sheraton Hefei Xinzhan Hotel as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
Guests are required to show a valid government-issued ID card or passport upon check-in.
Reviews
Breakfast was good. Employees are friendly
- What did you like most?We are rerun customers
- Was there anything you didn't like?little noisy
Extortion
- Was there anything you didn't like?On check in at 1am (which was communicated in advance), staff who spoke no English insisted I pay up front for all guests (despite a credit card being on file). At the time I made the payment I suspected the amount I was charged was more than my original booking. After trying to explain this it become apparent I would not access my room whiteout payment being made. Later I checked what I was charged and it was more than double the cost of my original booking. When I spoke to reception they struggled to understand my complaint despite providing the original payment receipts. Further to this, upon check out I was presented a bill for the for the cost of my accommodation and asked to pay again. Only after having my local business partner speak to them was a refund provided. I understand there that the reception may not speak English, I do not understand why they charged my double the amount. I specifically stayed at a 'reputable' international hotel to avoid this issue.