OurHeroesTravel LogoOurHeroesTravel LogoOurHeroesTravel Logo
  • Support
  • My Bookings
Destination
Check in / Check out
Rooms & Guests

Free Membership

Becoming a member gives you instant access to amazing deals with no hidden fees. Seriously.

Exclusive Savings

Travel in style or on a budget. Get access to up to 50% off hotels, with our exclusive unpublished rates.

Travel Your Way

Book at over one million hotels in 155,000 cities in 220 countries. The world is your oyster.

OurHeroesTravel LogoOurHeroesTravel LogoOurHeroesTravel Logo

Quick Links

  • Contact Us
  • About Us
  • Terms and Conditions
  • Privacy Policy

Connect with OurHeroesTravel

FacebookInstagram
© 2026 OurHeroesTravel. All rights reserved.
Overview & Photos
Rooms
Amenities
About
Reviews
Map

The Alts Hotel Palembang

Palembang
4-Star Hotel
7.9
Good
37 Reviews
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 8.2/10
  • Very Clean
    Guests rate the cleanliness 8.1/10
7.9
Guest Rating
Cleanliness
8.1
Staff
8.0
Location
8.2
Top Amenities
  • Free Parking
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Hot tub/Whirlpool
  • Spa/sauna
Rooms

The Alts Hotel Palembang - Amenities

  • Free Parking
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • BBQ facilities
  • Nightclub/DJ
  • Private check-in/check-out
  • Wheelchair accessible
  • mini bar
  • kids club
  • outdoor pool
  • Poolside bar
  • shuttle service
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Fireplace
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Indonesian
  • Malay
  • Non-Smoking Rooms Available
  • gift/souvenir shop
  • taxi service

About

Hotel Features

At The Alts Hotel Palembang, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Palembang with ease by utilizing the services provided by taxi and car hire. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Alts Hotel Palembang.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in The Alts Hotel Palembang incorporate separate living room and balcony or terrace into their architectural arrangement. A few chosen rooms are equipped with television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries, bathrobes and towels, ensuring a comfortable stay for guests.An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at The Alts Hotel Palembang, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At The Alts Hotel Palembang, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent within the hotel's bar and nightclub may prove to be just as entertaining as venturing out with your fellow adventurers.Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available.At The Alts Hotel Palembang, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage, hot tub, steam room, spa and sauna for ultimate relaxation.At The Alts Hotel Palembang, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At The Alts Hotel Palembang, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Guest Policies

Check-in
After 14:00
Check-out
Before 13:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

brbrThe pool will be opened as normal from 06:00 AM to 08:00 PM and there is no limited access to the pool br/ The property requires payment of IDR 150,000 payable upon check-in for connecting rooms. A damage deposit of IDR 300000.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via cash, subject to an inspection of the property.

Reviews

7.9
  • Staff
    8.0
  • Cleanliness
    8.1
  • Location
    8.2
  • 6
    Pleasant
    Apr 05, 2026
    Boy
    Family with young children
    Pleasant
    • What did you like most?
      friendly staff and convenient location!
    • Was there anything you didn't like?
      Many of the facilities are outdated and in clear need of repair or renovation, which significantly impacted the comfort and overall experience. The quality of amenities doesn’t match the 5 stars standard the hotel aims to promote. Parking was particularly frustrating, spaces were very limited and often marked as reserved, making it difficult to find a spot in hotel building area. The room layout also lacked thoughtful design and functionality. On top of that, cleanliness was noticeably below expectations, with several areas not properly maintained. While this hotel may have potential, it needs serious attention and upgrades. After giving it a second chance, I’ll be looking elsewhere for future visits!
  • 9
    Wonderful
    Apr 05, 2026
    Mohammad F.
    Solo Traveler
    Nice room with balcony for smoking floor
    • What did you like most?
      Nice room. Clean.
    • Was there anything you didn't like?
      None

Location

The Alts Hotel Palembang
Palembang, ID
8.2
Excellent
Location Score
Save more on this travel experience by joining the club
1 / 50
50 photos
There are no rooms available at this hotel for Apr 05, 2026 to Apr 06, 2026
Choose different dates
Check in / Check out
Rooms & Guests
or
Choose another hotel

Find great deals at similar Palembang hotels for your travel dates

Search hotels