Aston Palembang Hotel & Conference Center

Palembang
4-Star Hotel
7.9
Good
55 Reviews
7.9
Guest Rating
Cleanliness
7.8
Staff
7.5
Location
7.8
Top Amenities
  • Free Parking
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
  • Hot tub/Whirlpool
Rooms

Aston Palembang Hotel & Conference Center - Amenities

  • Free Parking
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Shower
  • Coffee/tea maker
  • Wheelchair accessible
  • mini bar
  • indoor pool
  • outdoor pool
  • Poolside bar
  • telephone
  • kitchenware
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Free Wi-Fi
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Indonesian
  • Non-Smoking Rooms Available
  • taxi service
  • smoking allowed
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Staff trained in safety protocol
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery

About

Hotel Features

Aston Palembang Hotel & Conference Center provides flawless service and all the necessary facilities for visitors.Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Palembang becomes even more accessible through the taxi and car hire amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Aston Palembang Hotel & Conference Center with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. Begin your day with a scrumptious on-site breakfast available each morning at Aston Palembang Hotel & Conference Center. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.At Aston Palembang Hotel & Conference Center, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your holiday perfectly with a visit to massage, hot tub and spa on your final days. Be sure to drop by the pool at hotel at least once during your stay.At Aston Palembang Hotel & Conference Center, utmost care is taken to ensure guests' comfort. Relish your preferred beverage in your swimwear by the hotel's poolside bar.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Guest Policies

Check-in
After 14:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

7.9
  • Staff
    7.5
  • Cleanliness
    7.8
  • Location
    7.8
  • 5
    Fair
    Irham
    Couple
    Need a really professional with high standart to refresh the hotel rooms
    • What did you like most?
      Room is very poor and not well maintained
    • Was there anything you didn't like?
      Nothing
  • 8
    Very Good
    Wike
    Family with young children
    One of good option
    • What did you like most?
      I enjoyed staying at this hotel. The location is near downtown, which made it convenient for us to rest at the hotel in the middle of our activities, as we intended to visit tourist attractions in the city. The service from the staff was great. I requested an interconnecting room, but since they did not have one, they provided us with side-by-side rooms instead.
    • Was there anything you didn't like?
      The pool is not big, and my kids are old and tall enough to use it (it is 1.5m deep at the minimum and not recommended for children under 5 years old). They did not provide complimentary drinks in the room, but I appreciated that they provided a dispenser so we could refill our drinks anytime. They also provided a jug for us to use for refilling water. Suggestions for improvement: We arrived during a renovation in the basement area, which was full of dust. The hotel staff should have compensated for the inconvenience in some way. The quality of the bath towels can be improved. They were clean, but it was evident that they were old and had been used for a long time. The room is not soundproof, so we could hear noise from the hallway as well as from the room next to ours. If you plan to stay at the hotel without intending to use the pool and prefer to have activities near the city, this hotel can be a good option.

Location

Aston Palembang Hotel & Conference Center
Palembang, ID
7.8
Good
Location Score