Imperial Hotel

Tsim Sha Tsui
3.5-Star Hotel
4.3
143 Reviews
4.3
Guest Rating
Cleanliness
6.1
Staff
8.4
Location
6.8
Top Amenities
  • Free Wi-Fi
  • Non-Smoking Rooms Available
Rooms

Imperial Hotel - Amenities

  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • 24-Hour Front Desk
  • Elevator
  • Fax/photocopying
  • vending machine
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Smoke alarms
  • Fire extinguishers
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Electronic room key
  • Audible alarm
  • CCTV security in common areas
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property

About

Hotel Features

Surrounded by shops and eateries along famous Nathan Road, Imperial Hotel is a one-minute walk from Tsimshatsui MTR Station. Imperial Hotel is within 0.9 mi of Temple Street, Avenue of Stars and Harbor City. Rooms at Imperial Hotel feature warm lighting to create a cozy atmosphere. Each is equipped with tea making facilities. Interesting day trips in and around Hong Kong can be arranged at the tour desk. Guests may also make use of the Imperial’s laundry service and 24-hour front desk.

Guest Policies

Check-in
After 15:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

The hotel does not accept credit card in using of a third party booking guarantee or payment arrangement. Kindly present the same credit card used to guarantee your booking when checking in or making payment at the hotel. The hotel does not accept booking made by payment channel of debit card. The hotel reserves the right to release the booking without prior notice if the given credit card is declined. We may contact the cardholder or issuing bank for verification. The guest is responsible to present his/her given credit card to hotel upon check-in for payment verification. If failure to comply with the above, the hotel has the right to ask the guest to provide another payment alternatives (i.e. in cash or other credit card) for room payment and it will be subject to a relevant bank handling charges by Hong Kong credit card center of the previous payment refund. Please note that different policies and additional supplements may apply if book for 8 rooms or more. Pets are not allowed to enter the hotel startin

Reviews

4.3
  • Staff
    8.4
  • Cleanliness
    6.1
  • Location
    6.8
  • 3
    Poor
    Delmendo
    Family with young children
    I do not recommend this place.
    • What did you like most?
      To be fair, it's location is GREAT and I think that is what this hotel is known for. Also since it is an entire building, you get the elevator for yourself - you don't share it with other tenants just those who stay in the hotel itself so it does not take too long to go up or down. Wifi was working nicely and was quite stable. There is ref and TV in the room and the beds and pillows were comfortable too. Although there is a safety deposit box in the room, the part of the door where the safety latch is attached looked like it had been forced open before so I did not leave valuable things behind. Also, the staff who spoke to me was friendly and helpful.
    • Was there anything you didn't like?
      I was expecting a "hotel-like" accommodation basing it off on the name and the photos. First off, the room smelled like sweaty feet. We had to buy a room spray to get through our stay. The paint of the walls were chipping off and had child's drawings which makes it creepy. The bathroom did not smell nice either even if the rusted vent was working. The toilet bowl itself is filthy. They did not clean the room during our stay. There was no mention of having to ask for it so we thought it should be a regular thing. To top it all off, even our trash was not cleared. They also do not have water dispenser for the guests. I hope the hotel does something about it's facilities. The lobby looks nice but their rooms need a lot of improvement.
  • 1
    Very Poor
    johnaras86
    Couple
    • What did you like most?
      The location was a bit ok. The rest is disaster
    • Was there anything you didn't like?
      Dirty, Super expensive for what it is, but very very dirty....

Location

Imperial Hotel
Hong Kong, HK
6.8
Pleasant
Location Score