Tokyu Stay Nishi-Shinjuku

Shinjuku-ku - Ikebukuro
3-Star Hotel
8.3
Excellent
703 Reviews
Top Reasons to Book
  • Guests Love It
    Guests give this property a very good rating of 8.3/10
  • Top Rated Location
    Guests rate the location 8.7/10
  • Very Clean
    Guests rate the cleanliness 8.5/10
8.3
Guest Rating
Cleanliness
8.5
Staff
8.2
Location
8.7
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Non-Smoking Rooms Available
Rooms

Tokyu Stay Nishi-Shinjuku - Amenities

  • Meeting/Banquet Facilities
  • Safety Deposit Box
  • Air Conditioning
  • 24-Hour Front Desk
  • Elevator
  • Bathtub
  • Refrigerator
  • Heating
  • Wheelchair accessible
  • vending machine
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Kitchen
  • Daily Housekeeping
  • English
  • Japanese
  • Non-Smoking Rooms Available
  • Fire extinguishers
  • Invoices
  • Staff trained in safety protocol
  • CCTV security in common areas
  • Facilities for disabled guests available
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • TV & Movies/Shows
  • Air conditioning in public area
  • Heating in public area
  • Room service available
  • Xerox/fax in business center

About

Hotel Features

At Tokyu Stay Nishi-Shinjuku, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Tokyu Stay Nishi-Shinjuku. Desire to unwind? Make the most of your visit at Tokyu Stay Nishi-Shinjuku with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Tokyu Stay Nishi-Shinjuku also include unique design elements like a balcony or terrace.A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain chosen rooms, a refrigerator is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. At Tokyu Stay Nishi-Shinjuku, affordable refreshments are available 24/7 through the convenient vending machines on-site.

Guest Policies

Check-in
After 15:00
Check-out
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

[Room cleaning]br・Consecutive nightsbr"Simple cleaning" is a request system. If you wish, please put out a cleaning request tag in front of the door.brSimple cleaning means collection of face towels, bath towels, bath mats, nightwear, and trash in trash cans.br・For stays of 7 nights or morebrIn addition to the above simple cleaning, "room cleaning" will be performed once a week. Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and collecting garbage from the trash can.br*Additional room cleaning is available for an additional fee.brPlease contact the front desk for details. br/ Check-in or check-out outside the mentioned hours may be subject to an additional charge. br/ Information about the invoice system that started in October 2023brAdvance payment reservations are not compatible with the invoice system (qualified invoice and receipt) in Japan.brPlease note that the hotel will not be able to issue a receipt for pre-paid reservations.brWe apologize for any incon

Reviews

8.3
  • Staff
    8.2
  • Cleanliness
    8.5
  • Location
    8.7
  • 9
    Wonderful
    Colleen
    Couple
    • What did you like most?
      Washer /dryer combo in room
    • Was there anything you didn't like?
      Tiny!! Mildew smell at first upon arrival but after humidifier turned on. It improved.
  • 9
    Wonderful
    Kristin
    Family with young children
    Lovely and convenient hotel at the end of our trip.
    • What did you like most?
      Very convenient location! Nice room and great amenities. Lovely decorations in the lobby.
    • Was there anything you didn't like?
      The in-room washer dryer was very confusing to operate. Printed instructions in English would help.

Location

Tokyu Stay Nishi-Shinjuku
Tokyo, JP
8.7
Excellent
Location Score