Rooms
InterContinental Hanoi Westlake By IHG - Amenities
- Business Center
- Free Parking
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Coffee shop
- Hair dryer
- Bathtub
- Shower
- Coffee/tea maker
- bathrobes
- Heating
- Private check-in/check-out
- Wheelchair accessible
- On-site parking
- mini bar
- outdoor pool
- shuttle service
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Hair/Beauty Salon
- Massage services
- Off-Site parking
- Restaurant(s)
- Closet
- Daily Housekeeping
About
Hotel Features
Experience an abundance of unparalleled facilities and features at InterContinental Hanoi Westlake By IHG. Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Hanoi becomes even more accessible through the taxi and car hire amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's tours.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the InterContinental Hanoi Westlake By IHG with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.For visitors wishing to smoke, designated smoking zones can be found.At InterContinental Hanoi Westlake By IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within InterContinental Hanoi Westlake By IHG offer unique design elements such as a balcony or terrace. Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. InterContinental Hanoi Westlake By IHG offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations.Be sure to stop by the elegant executive lounge where you can experience the lavish amenities and ambiance. Begin your day with a scrumptious on-site breakfast available each morning at InterContinental Hanoi Westlake By IHG. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. At InterContinental Hanoi Westlake By IHG, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences.Enjoy an entertaining evening with your fellow travelers at the hotel's bar.At InterContinental Hanoi Westlake By IHG, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage, steam room and sauna on your final days.Be sure to drop by the pool at hotel at least once during your stay.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.
Guest Policies
Check-in | After 15:00 |
Check-out | Before 12:00 |
Room Rates | All rates displayed are for double occupancy unless otherwise noted. |
Important Information
American Express, Visa, Euro/Mastercard, Diners Club, JCB br/ Please note that guests who request for extra bed(s), charges are to be paid directly to the property upon check-in.
Reviews
- Staff8.3
- Cleanliness9.0
- Location9.1
- What did you like most?The hotel is a beautiful serene place to be. We honestly just loved the peace and quiet of the place after spending the day in the city. This is one of the biggest plus points of the hotel. It really feels like its own little world. The staff were tremendous and professional! Friendliness, proactiveness and quick to help is something always appreciated! The reception allowed us to check in early and check out late. We truly appreciate this! The bed in our room was very comfortable too! The breakfast spread was one of the best we have experienced in a long time. My wife is vegetarian so the fact she had so many options to choose from is greatly appreciated. The staff also went out of their way to make sure her dietary restrictions were met.
- Was there anything you didn't like?I want to start by saying, i usually always opt for an Intercontinental hotel, its my first choice in many places around the world. Knowing the brand i do have some high expectations. While this was met with the food and staff, unfortunately the property, especially the rooms did not meet that standard. We had the overwater room, which felt very dated and old. Paint was peeling from the walls, and the amount of old caulk(silicon) in the bathroom was very visible. The hotel is in dire need of a refurbishment or renovation. The wooden floors had a lot of wear and tear as well. We also felt the lighting in the room wasn't enough. Not to mention some of the lights were somewhat flickering. A water jet for the toilet would also have been appreciated. Lastly location is a little away, if you want to be in the center, this won't be the right place for you. We liked being away from the hustle of the city though. All in all its a beautiful property and did meet my expectations when it comes to staff and service, but IHG really needs to give it some attention and renovation. Im not sure i would stay here again until that is done.
Worth the money, and time spent. Went beyond my expectations.
- What did you like most?The location, the view, the staff, the food, the property, the room. Absolute perfection. It was genuinely worth the money and we got a free upgrade which def was the biggest highlight of the stay.
- Was there anything you didn't like?There was nothing to dislike.