The Willows Hotel

3 Star Hotel

555 West Surf, Chicago, IL - Lincoln Park
Top Reasons to Book
  • Top Rated Location
    Guests rate the location 9.1/10
  • Very Clean
    Guests rate the cleanliness 9/10
Guest Rating
Top Amenities
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center


  • Golf Course
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Hair dryer
  • Bathtub
  • Refrigerator
  • bathrobes
  • Heating
  • On-site parking
  • mini bar
  • vending machine
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • Concierge services
  • Fireplace
  • Free Wi-Fi
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Bulgarian
  • Italian
  • Spanish
  • Vietnamese
  • Non-Smoking Rooms Available
  • Parking Available
  • Exterior Corridor
  • Linens
  • Carpeting
  • Pub crawls
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available


Hotel Features

The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems, guests at the Willows can easily explore popular city center attractions, including the Steppenwolf Theater and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

Guest Policies

After 15:00
Before 11:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details. Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail. Please note that for reservations of 5 rooms or more different policies apply: -50% of the total amount will be charged by the property after the reservation is made. -If the reservation is canceled up to 14 days before the arrival date no fees will apply but if canceled later or in case of no show, the total amount will be charged. When booking 4 rooms or more, different policies and additional supplements may apply.


  • Staff
  • Cleanliness
  • Location
  • 10
    young couple
    • What did you like most?
      Everything. Staff, room, bed, shower, location, etc.
    • Was there anything you didn't like?
      A bit pricey, but this was mainly because we stayed there just before the Chicago marathon...
  • 10
    young couple
    Outstanding and we will be...
    • What did you like most?
      Location can not be beat. Value was great. Staff was beyond amazing. I have traveled a lot and this was the first bed I got actual sleep on the first night. Hotel is very quiet and I don't think we used the heat or air the 4 days we were staying. Outstanding hotel that I will visit the next time I hear to Chicago.
    • Was there anything you didn't like?
      Some ability to get extra waters from the front desk would be helpful.


The Willows Hotel
555 West Surf, Chicago, IL
Location Score