Congress Plaza Hotel Chicago

2.5 Star Hotel

520 South Michigan Avenue, Chicago, IL - Chicago Loop - Millennium Park
7.1
Guest Rating
Cleanliness
6.6
Staff
8.9
Location
7.0
Top Amenities
  • Wheelchair accessible
  • Free Wi-Fi
  • Restaurant(s)
  • Non-Smoking Rooms Available
  • Fitness center
Rooms

Amenities

  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Hair dryer
  • Bathtub
  • Coffee/tea maker
  • Refrigerator
  • Heating
  • Wheelchair accessible
  • vending machine
  • telephone
  • alarm clock
  • kitchenware
  • blackout curtains
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Doorman
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Radio
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • Arabic
  • Hindi
  • Portuguese
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available

About

Hotel Features

Directly across from Millennium Park and sitting on the iconic Michigan Avenue, Congress Plaza Hotel offers elegance, luxury, and history in the heart of downtown Chicago. This historic Chicago hotel offers stunning city and lake views, on-site dining options, and free WiFi. Offering a mix of contemporary amenities and classic, historic character, each room at Congress Plaza Hotel features high ceilings, expansive bathrooms and a flat-screen cable TV. Coffee makers, working desks, and ironing facilities are provided in each room. Some rooms offer separate living areas and family-friendly bedding layouts. Rafael’s offers a menu of American classics, coupled with creative seasonal chef specialties for lunch and dinner. For breakfast, guests can start the day off with breakfast at Gazebo or grab a drink and watch a game on the flat-screen TVs at the Congress Lounge, which offers city views and comfortable leather couches and chairs. A 24-hour fitness center, barbershop and same-day dry cleaning and shoeshine services are available on-site. The hotel includes 23 contemporary venue event spaces, including the infamous Gold Room, dating back to early 1920's Chicago. Room service, a business center, and multiple seating areas are also offered. Congress Plaza Hotel is within walking distance from Chicago must-see attractions such as the Art Institute of Chicago, Buckingham Fountain, and Lake Michigan. Shops, dining and entertainment on the Magnificent Mile is only 10 minute's walk. Navy Pier is only 2 miles away.

Guest Policies

Check-in
After 15:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Please inform Congress Plaza Hotel Chicago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Reviews

7.1
  • Staff
    8.9
  • Cleanliness
    6.6
  • Location
    7.0
  • 9
    Wonderful
    Andrew
    young couple
    Just perfect! Thanks to the...
    • What did you like most?
      We had a room facing the Fountain and the Lake. Simply the best! Loved the room but most of all the view! Nothing better after a day of exploring the city, to the relax with a glass of wine, feet up and that view! Across the lane way, to the fountain to the huge expanse of water that’s is Lake Michigan! Perfect!
    • Was there anything you didn't like?
      Nothing!
  • 4
    Disappointing
    Brahim
    young couple
    I loved the location, tv...
    • What did you like most?
      Location
    • Was there anything you didn't like?
      The rooms , the building needs severe update

Location

Congress Plaza Hotel Chicago
520 South Michigan Avenue, Chicago, IL
7
Good
Location Score